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Welcome to Drake's publications library.
This extensive knowledge centre has been created for our clients and partners to access critical business information. Here you will find research and business advice on essential issues in human resources, management and leadership, training and development and improving businesses productivity.

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Issue 2: Volume 2

In this issue:
	The five domains of high corporate performance What are high-performance organizations like? What do they do differently? Is there a secret recipe that allows them to outperform their competition? Common myths about employee motivation Motivating employees is extremely important to managers and supervisors, but despite its importance, several myths persist. Improve your listening skills You devote about 40 to 45 percent of your working hours to listening. However, listening is a skill, and if you have not taken steps to improve it, you listen at only 25 percent efficiency. Don’t leave your corporate reputation to chance Many companies leave customer perceptions completely to chance. They are so entrenched in their business and the services and products they sell that they lose sight of one of the most important factors of sustainability — their reputation in the minds of their customers. Intellectual capital: appreciate or you will depreciate Understanding what psychological and organizational factors influence the appreciation and leveraging of intellectual capital should be the first task of any organization.

In this issue:

The five domains of high corporate performance
What are high-performance organizations like? What do they do differently? Is there a secret recipe that allows them to outperform their competition?
Common myths about employee motivation
Motivating employees is extremely important to managers and supervisors, but despite its importance, several myths persist.
Improve your listening skills
You devote about 40 to 45 percent of your working hours to listening. However, listening is a skill, and if you have not taken steps to improve it, you listen at only 25 percent efficiency.
Don’t leave your corporate reputation to chance
Many companies leave customer perceptions completely to chance. They are so entrenched in their business and the services and products they sell that they lose sight of one of the most important factors of sustainability — their reputation in the minds of their customers.
Intellectual capital: appreciate or you will depreciate
Understanding what psychological and organizational factors influence the appreciation and leveraging of intellectual capital should be the first task of any organization.

+ more

Issue 1: Volume 2

In this issue:
	Stumbling to the top Practical advice on how to help yourself and those you lead accelerate their ability to deliver results when assuming a new role. Make the competition irrelevant By creating vast Blue Oceans of uncontested market space and opportunity, businesses learn to thrive, not just survive. Excel in conflict resolution Resolving conflict doesn't come easily to many people. Learn how discussion and debate can generate creative, innovative approaches to issues or decisions. Rebuilding HR to add value As the pressure increases for organizations to do more with less, the need to transform HR is becoming ever more important. Virtual teams - your competitive advantage Virtual teams are linked by collaborative technologies, work interdependently and share responsibility for their outcomes. Learn how to make them thrive!

In this issue:

Stumbling to the top
Practical advice on how to help yourself and those you lead accelerate their ability to deliver results when assuming a new role.
Make the competition irrelevant
By creating vast Blue Oceans of uncontested market space and opportunity, businesses learn to thrive, not just survive.
Excel in conflict resolution
Resolving conflict doesn't come easily to many people. Learn how discussion and debate can generate creative, innovative approaches to issues or decisions.
Rebuilding HR to add value
As the pressure increases for organizations to do more with less, the need to transform HR is becoming ever more important.
Virtual teams - your competitive advantage
Virtual teams are linked by collaborative technologies, work interdependently and share responsibility for their outcomes. Learn how to make them thrive!

+ more

2009 Premiere Issue

The Drake business review is a worldwide publication for senior management that will help you meet the challenges and opportunities in your business - right now! This is your "in" to innovative ideas and articles that will assist to improve your business results, allowing you and your company to outperform. + more this whitepaper is in PDF format

1-800 GO DRAKE