publications > whitepapers

The cost of a flexible workforce for Top 500 companies represents one of the greatest outgoing expenses on the balance sheet. Your investment can make the difference between operating profitably and bottom line losses. The need to reveal these ‘unknown costs’ has never been greater. This whitepaper will help you to understand how utilizing a permanent workforce of top performers supplemented with a blend of the right contingency staff at the right time can create a workforce who will drive a strong return on your investment. + more

Why is it that so many strong organisations continue to lose excellent employees? High employee turnover costs these organisations hundreds of thousands of dollars and yet most are completely ignorant of the underlying causes. Read how a properly implemented Exit Interview solution will allow you to understand the root causes behind staff turnover, identify opportunities for organizational improvement, gather general feedback and offer recommendations for change. + more

Managers may truly be shocked to discover the hidden costs of a wrong hiring decision. Over time the cost of a mis-hire can be enormous. To avoid these costs, organisations need to have sound hiring strategies and practices in place to find the right people. Through following the recommendations made in this whitepaper, many of those costs can be minimized or even eliminated. + more

For every new young person entering the labour market today, there are seven people aged 45 years and over available. By 2010 this will create permanent shortages in the Australian Labour Market forcing organisations to dramatically re-think their employment practices. ‘The Age Chasm – Successfully Managing Age in Your Organisation’ encourages organisations to take heed of the body of evidence highlighting this growing challenge. This whitepaper moves beyond realising the risks organisations face, to propose a range of practical responses and actions for consideration by all employers. + more

Emotional Intelligence (EQ) is fast emerging as a critical success factor to increasing the performance of a company. In the past, IQ was commonly thought of as a key to success, however research now suggests that brilliant minds do not necessarily make brilliant managers. EQ now is being employed by many companies around the world to help provide them with a 'competitive edge'. + more

Over the last couple of years the realities of massive generational change has dawned on Australian business leaders. While the issues of an ageing population and a new attitude to work have literally been emerging for a generation, it has been a sudden awakening for many organisations. In fact dealing with these demographic changes and most recently attracting, engaging and leading Generation Y are issues that our clients request assistance with. + more

Retaining your best staff is essential to your company’s performance.For managers, nothing feels better than having a productive and happy workforce that is collectively focused on the organisation’s success. Drake offers valuable insight into understanding the causes of undesirable turnover. In this whitepaper you will find practical and actionable employee retention tactics that will have an immediateeffect on improving top performing staff retention. + more